How to Focus Your Day for Sales

Focus for Sales Improvement - BetterCloser.com

Focus for Sales Improvement - BetterCloser.com

I’ve been struggling with focus lately.

I have an ever increasing list of TODOs and my communication tools (i.e., email, Twitter, Skype, IM, Linkedin, Facebook, etc.) are never short of requests. In working through my own challenges with focus I realize it is certainly one of the top 10 keys to success.

Sales success is no different–focus is critical!

Unfortunately, I’m not sure that focus is something that you can take a course on, pass a test, and consider it accomplished. I think it’s a skill that needs attention every day.

It’s a fact (at least in my personal testing) when I’m focused, I …

  • Get more work done,
  • Create better results,
  • Waste less time in between tasks, and
  • Offer better service to my customers (and audience–like YOU)

Focus is the fuel for …

  • New ideas,
  • Creative ways to find and engage customers, and
  • Helps make sharper, more effective plans

All this leads to less stress and that persistent feeling of being overwhelmed. So how do you build daily focus?

Here are some things that I have found help me focus my sales day. (Please add your ideas in the comments section, below this article)

Set Up Focus Hours

This means that you set certain hours of the day specifically for focus. This means that there will be no interruptions. Unless it is a time-sensitive issue, there should be no communications between members of the office during this time. This makes it possible for people to focus on their work. As much as we’d like to think so, human beings are not capable of multitasking like a computer operating system. Every time we switch between tasks, there is a period of recuperation that slows us down.

Turn Off Email Alerts

Unless this would negatively impact your service, it is a good idea not to answer emails immediately as they come in. Taking the time to switch from one task to responding to emails slows you down. Even if your business is highly centered on providing customer service at a rapid pace, it is very rare that an email can’t wait for at least an hour to be answered. If you designate specific times during the day to check and respond to emails, you will get your tasks finished faster. In most cases, you will end up spending less time on the emails themselves this way as well.

Do Not Use Instant Messengers

Unless these are completely necessary for your sales model, they are nothing but a burden. Just knowing that somebody has sent you an instant message, whether or not you take the time to see what it says, is enough to spoil your focus. In order to concentrate and get your work done, you need to avoid distractions like this.

Stay Away from Your Web Browser

Unless you absolutely need it in order to get your work done, the internet is just a distraction. If you must use the internet to get your work done, make sure that you don’t get distracted and start clicking on links that seem interesting, but are way off topic.

This is my two cents on a topic I continually battle against. How do you improve your focus? How does that improve your sales performance?

I’d like your help to improve. I bet the other folks reading would like your help too.

Lead management metrics, measuring “sales pursuit”

Curb Your EnthusiasmNothing is more important to a marketer or lead generation company than lead acceptance. Sales needs to like your lead for it to have any chance of converting.

Every other lead conversion metric is irrelevant until you get this part right. Brian Carroll, of the B2B Lead Generation Blog nails it:

For this reason, I think cost-per-opportunity measurements are the most effective metrics. The most common metric, cost per lead, is irrelevant unless we can answer other fundamental questions first, “What is our rate of lead acceptance (a.k.a. sales pursuit) into the sales pipeline” and then “What is the cost per opportunity?” Cost-per-opportunity is the one metric that can help you understand how well your sales team accepts and pursues leads. Ultimately, it shows if your leads are actually helping our sales team sell and if marketers are positively contributing to their pipeline.

So, how do you make leads more attractive and valuable to your sales team. Here are a few of my thoughts:

  • Don’t play games, show them where they came from
  • Get or append as much relevant information as possible
  • Work hard to deliver clean (contactable) data
  • Use a lead management system that shows/reward performance

Help me with these questions:

  1. What methods and techniques you use to motivate “sales pursuit?”
  2. Do social media interaction, opportunities, and triggers inherently feel like better leads?
  3. Do you tell/reveal to your sales force where leads came from (marketing sources)?

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Turning up the Heat! Motivating Your Sales Team

Chris Brogan & Bill Rice @ BlogWorldYou learn the best lessons from the simplest experiences. Here’s mine…

Last night I crashed about 11:00 p.m., never even cracking my MacBook to take my typical final pulse for the evening.

I was exhausted. My work is a bit chaotic (my business is in a full scale client-led strategic shift because of our new Eavesdropper product), every night is spent walking door-to-door (I’m running for School Board in Flat Rock, MI), and I played a late-night volleyball game in my church league.

I even missed tucking in my little angels last night.ThinkRice.com

My life is busy these days. The last thing I think about is blogging.

Then in swaggers Chris Brogan (@ChrisBrogan), with a lesson.

A lesson in motivation.

You see Chris, who is about 200% busier than I am, took the time to kick me in the pants last night. To give me a lesson in motivation. It was a simple Tweet:

Picture 22.png

However, that simple tweet did several powerful things a good leader/mentor can regularly do to motivate their team:

  • He said, “I know what your capable of”
  • “I miss that performance level from you,”
  • “I am going to put the responsibility on you to fix it” (note his use of humor), and
  • “I am going to raise the bar/expectations” (that Tweet doubled my daily traffic and quadrupled my RSS subscribers)

So, welcome everyone! Go motivate someone today.

And very sincerely, thank you Chris Brogan for all that you do.

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