August 25, 2009
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I, like most sales people, avoid talking about cold calling.
It is the ugly, nasty, important core of our business. We hate it (Or should we? More in a minute) and our prospects hate it (Can we fix that?). And I spend a ton of time writing about a million ways to [...]
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September 8, 2007
I have often talked about the power of managing call back periods in the lead management process to enhance Internet lead contact rates and conversion. This discussion has often yielded special data on how leads submitted by consumers on specific days of the week (i.e., on the weekend) tend to be contacted and convert at [...]
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