Thanks for stopping by! I'll also have to thank @CindyKing for sending you this way.

You're article is great. I see so many “community sites” that don't find these critical skills in their community manager or simply don't get one at all.

Communities need leaders, guidance, and organization to succeed. A big part of that is selling the benefit of being in the community.

Thanks again and come back soon.

Thanks for stopping by! I'll also have to thank @CindyKing for sending you this way.

You're article is great. I see so many “community sites” that don't find these critical skills in their community manager or simply don't get one at all.

Communities need leaders, guidance, and organization to succeed. A big part of that is selling the benefit of being in the community.

Thanks again and come back soon.

Thanks for stopping by! I'll also have to thank @CindyKing for sending you this way.

You're article is great. I see so many “community sites” that don't find these critical skills in their community manager or simply don't get one at all.

Communities need leaders, guidance, and organization to succeed. A big part of that is selling the benefit of being in the community.

Thanks again and come back soon.

I posted the first of a series on the skill of online community management and the role of the Community Manager to my site today. http://ow.ly/F340
My statement that the number one role of the manager is that of a salesperson drew mixed reactions. In subsequent posts, I intend to cover the delicate balance needed to foster a healthy community, and gain loyal (paying) customers. I would welcome your input from a sales perspective.

I was happy to find your post today through @CindyKing.

Thanks,
Lisa

P.S. That rolodex picture takes me back. Cards falling out, people misfiling them…grateful for technology in many ways!