6 Point Sales Plan that Always Works

Sales Person Making a CallOne of my newest newsletter subscribers hit the reply button on my welcome email and asked me a question.

(I love it when this happens because everyone tends to subscribe to a newsletter with a question in mind…why wait to get it answered?)

His question was very open and general about calling on his database. Unfortunately, I didn’t have any direct experience in his industry, but I gave him my tried and true sales plan that ALWAYS works. Guaranteed!

Would you like to try it? Here you go…

  1. Create a script that starts with an ear catching opening. It sounds like from the copy on your website that you are appealing to those that are increasingly frustrated or suspicious of their traditional investments. Use a little of that fear and alarm in your opening.
  2. Commit to call at least 20-30 of these folks everyday.
  3. Carefully document each call after completion. What worked and what didn’t.
  4. Schedule the next call for each prospect that you didn’t make contact with or was promising.
  5. Revise your script at the end of the day to optimize it based on your post-call notes.
  6. Do it again tomorrow!

Commit and execute this plan for the next 30 days and you will have more sales. Tell me how it goes.

 


Using Social Media to Prep Your Next Sales Call

Getting your prospect to listen to your first sales call can be a matter of 1-3 seconds.

Success in this first 1-3 seconds is often the result of making some sort of personal connection–you voice, location, common interest–something that makes you seem human and interested in the person you called.

Unfortunately, you are typically calling a complete stranger and that makes it hard to personally connect that fast. Unless you use the power of social media to warm up that relationship.

Here are a few of my suggestions…

What do you think? Do you have proven ways to warm up your sales calls? Leave a comment, we’ll talk about it.


5 Ways to Make Your Sales Numbers Outrageous

I’m not going to try to convince you that I have the silver bullet. But, I am going to give you the basic philosophy that consistently makes me money. Good money. Some might even say outrageous money.

Sales up

Be Nice…To Everyone

It just makes sense. You’re in the business of referrals.

You don’t have to do deals with the devil, but good old fashion manners and politeness will ingratiate you to lots of potential clients. Even those who aren’t will think of you when others ask for a “good guy (or gal)” to call.

Let Others Do the Talking

Listening is one of the secret arts of salesmanship. Customers will literally tell you what will motivate them to buy. They will give you the words. Tell you their expectations. And give you clues to the stumbling blocks that are stopping them from saying, “Yes!”

Stop pitching and listen for it.

Ask Questions and Care About the Answers

This is very closely associated with listening.

Open-ended questions are the best way to get good conversation going. In my experience, the number of good conversations you have in a month is directly correlated to the number of sales you land in the month.

However, the second and most important

Learn to Tell Stories

People are tried of old worn out business clichés. Swap out the performance driven, ROI measuring, excellence loving language for stories.

Tell them how Bob is a little too crazy about Aaron Rodgers and the Green Bay Packers, but took ABC Corp. to the Super Bowl of online revenue with his recent project.

Explain how Susan turned her love of all things Facebook into an incredible campaign for XYZ.com last month.

Collect and share more real stories, featuring real people. And don’t worry about showing people your human side. My family always has more fun talking about Crazy Uncle Larry than Buttoned-down Bob.

Learn and Write Daily

This is one of my favorites.

In most vendor client relationships, I have found that your client needs a resource. Their day is full of operational fires. They need a go-to person when they need a solution or a break-through before the end of the month. Make yourself that fountain of creative ideas and sage solutions.

Spend a significant portion of your week keeping tuned into the latest and greatest in your industry. Also, spend a little time curiously venturing beyond your expertise and learning new things. This will spark creativity and broaden your perspective on projects.

Most importantly, as you learn document what you learn. I suggest writing up short how-to PDFs or blog posts that can be easily shared with clients.

Even cooler, if you use a blog to share these new thoughts and ideas you might even attract new clients.

How do you get outrageous sales numbers? Share your winning moves in the comments.


Be Like George Washington

George Washington was a famous listener.

In fact, even though he was unanimously elected president of the Constitutional Convention he rarely engaged in the debates. However, his influence is largely attributed for convincing all thirteen states to ratify the new Constitution.

George washington sales

Let the Client Sell You

My experience confirms this as a killer sales strategy. People love to talk. If you can restrain your urge to do the same your prospects and clients will invariably tell you exactly they need to hear to be convinced to make a decision.

Remember to listen closely so you don’t miss the gift.

Then when you do speak…simply give them the pitch they asked for it.

Stop Trolling for Hints

Those who don’t follow this advice often use a tactic I like to call baiting or trolling. This technique typically plays as badly to the client as it sounds. You’ve heard this sales people that are continually throwing out ideas and alternatives hoping the client twitches just right.

They think this is giving them a clue into their buying mindset. Typically, they are looking for a graceful way to get you off the phone or our of their office.

If You Talk Too Much

If you can’t hold your tongue you might end up being an example of Abraham Lincoln’s sage words.

“Better to remain silent and be thought a fool than to speak and remove all doubt.”

What are your thoughts on listening for more for sales? Do you have a specific story or example where listening more got the sale?


Survey: How Can BetterCloser.com Serve You Better?

I received one of the strangest unsubscribe messages last night. I won’t go into all the details, but the jest of it was that I was “too positive.”

Happy guy

I truly appreciate ALL feedback, even when it’s negative or it’s connected to unsubscribing from our newsletter. Most importantly, it reminds me to reach out from time-to-time and ask what this wonderful community of readers need and want from BetterCloser.com.

Please take 5 seconds to fill out this 3 question survey. Thank you!

Create your free online surveys with SurveyMonkey, the world’s leading questionnaire tool.


Clients Love Creativity

Nothing is worse than paying a bill for average stuff. I hate paying my taxes, my utility bills, and most of all my cable bill.

Why? Because it’s boring stuff. Bills I just have to pay and I don’t really feel like I’m getting a lot for my money.

Creativity

In contrast, there are a few bills I love to pay. My designer, my writers, my book purchases on Amazon.com. Why? Just the opposite of the above–I feel like I got something creative and valuable.

That’s what clients want. That’s what will get you more sales, more referrals, and more prompt invoice payments. So start a creativity plan for your business…

Inspire Your Creativity

It all starts with getting off your process-minded treadmill and strolling about in the park occasionally.

I’m all for hard-nose sales discipline. The trick is getting just as disciplined about sparking a creative process too. Here are a few (disciplined) things I do to capture creative inspiration.

  • Stretch my brain with books and blogs
  • Always, Always, Always force a positive attitude
  • Observe and collect. I always have a small notebook nearby
  • Study creativity. When you see it, dissect it
  • Find mentors and inspirations (i.e., Steve Jobs)

Simply taking note of ads, emails, blogs, designs, and businesses that seem to be full of creativity will seed your own creativity. That’s the first step. Now you have to move this inspiration towards the client. Make it your value proposition.

Deliver Your Creativity

Once you’re taking note of all the creativity around you, the next step is to make it part of your core business. I implement this with three major strategies:

  1. Curate ideas for my clients. This is as simple as capturing ideas in a note or a link. Then methodically passing relevant ones to the appropriate clients. Avoid being proprietary. It’s okay to share things that might be a bit competitive. My experience is that clients don’t want a lot of vendor relationships. Instead they want one smart and trustworthy one that can execute. Let them know, “This is a great idea. Would you want to consider riffing off this for a similar campaign or offering?”
  2. Tune them into what’s working for others. Without violating any confidentially or proprietary agreements, tune you clients into other successes you’re having. Provide them with insight into trends and tactics that are working for other clients. As a consultant, they’re paying for this insight.
  3. Provide unsolicited proposals. Don’t be a lazy contractor. Win your business everyday. Study your client’s business and pepper them with proposals for additional work. This works in two ways: First, it helps clients see opportunities they may not see when they’re heads down in the day-to-day. Second, it advises your client of your full range of capabilities–heading off any RFPs going to competitors.

Important Note: These examples are focused on consultants and freelancers. However, for all my auto sales, mortgage broker, and insurance agent friends in the audience you should use the same process. Alert them to leading edge trends (i.e., new models, rates, programs in the market) Advise them of models, financing options, and policies that are currently the most popular Routinely make them offers they can’t refuse. This goes for past clients especially

Turn Creativity Into Revenue

It all come down to this–Show Me the Money!

As you’re inspiring your creative process and delivering it to prospects and clients, do it with dollar signs. Make sure you’re clear about the revenue possibilities with these ideas.

Never pitch a creative idea because it is fun, silly, or interesting.

The Old Spice viral YouTube series was not pitched as being fun and frivolous. It was pitched with the objective of making your grandfather’s aftershave cool to a whole new generation for the express purpose of raking in millions of dollars from that generation–oh, and it’s kinda funny too.

Do you deliver creativity? How do you make creativity a part of your value proposition to customers?


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